Account Settings - Complete Guide

Manage your personal account information, security settings, and preferences.

Overview

Account Settings allow you to manage your personal ScaleNodes account. Update your profile, configure security, and customize your dashboard experience.

Access Path: /dashboard/accounts/settings

Account Information

Profile Details

When you navigate to /dashboard/accounts/settings, you’ll see your account information.

Personal Information

Full Name

Your display name
Shown in team member lists
Used in notifications
Can be updated anytime

Email Address

Your login email
Receives all notifications
Used for password recovery
Primary contact method

Current Team

Active team name
Shows which team’s resources you’re viewing
Switch teams from Teams page

Account ID

Unique identifier for your account
Used for support requests
Cannot be changed
Format: acc_abc123xyz

Keep your email address up to date to ensure you receive important notifications about your services.

Updating Your Profile

Click Edit Profile

Find the Edit or Update Profile button.

Modify Information

Full Name

Update your display name
First and last name
Used across the platform

Email Address

Enter new email
Verification email sent to new address
Must confirm before change takes effect

Profile Picture (if available)

Upload new photo
Supported formats: JPG, PNG
Maximum size: 2MB
Square images work best

Save Changes

Click Save or Update to apply changes.

Verification Required

Email changes require verification
Click link in verification email
Old email remains active until verified
Can take a few minutes to receive

Security Settings

Password Management

Change Password

Navigate to Security

Find the Security or Password section.

Enter Current Password

Verify your identity with current password.

Enter New Password

Password Requirements

Minimum 8 characters
At least one uppercase letter
At least one lowercase letter
At least one number
At least one special character
Cannot be a common password

Password Strength Indicator

Weak (red) - Too simple
Medium (yellow) - Acceptable
Strong (green) - Recommended

Confirm New Password

Re-enter new password to confirm.

Save Password

Click Update Password to save.

What Happens

Password changed immediately
Logged out of all devices
Must log in again with new password
Confirmation email sent

Changing your password logs you out of all devices. You’ll need to log in again everywhere.

Two-Factor Authentication (2FA)

Enable 2FA for Extra Security

Go to Security Settings

Find the Two-Factor Authentication section.

Click Enable 2FA

Start the setup process.

Choose Method

Authenticator App (Recommended)

Google Authenticator
Authy
Microsoft Authenticator
1Password

SMS (Less secure but convenient)

Receive codes via text message
Requires phone number

Set Up Authenticator

For Authenticator App

Open your authenticator app
Scan QR code shown on screen
Enter 6-digit code from app
Verify code is correct

For SMS

Enter phone number
Receive verification code
Enter code to confirm
Phone number saved

Save Backup Codes

Important

Download backup codes
Store securely (password manager)
Use if you lose access to 2FA device
Each code works once

Confirm Setup

2FA is now active on your account.

Using 2FA

Enter password as usual
Then enter 6-digit code from authenticator
Or enter code from SMS
Stay logged in on trusted devices (optional)

Active Sessions

View Active Sessions

See all devices logged into your account
Shows device type, browser, location
Last activity timestamp

Session Information

Current session (this device)
Other active sessions
IP addresses
Login times

Revoke Sessions

Click Revoke next to any session
Logs out that device immediately
Useful if you lost a device
Current session cannot be revoked

Notification Preferences

Email Notifications

Configure what emails you receive:

Service Notifications

✅ Deployment success/failure
✅ Service errors and crashes
✅ Resource usage alerts
✅ SSL certificate renewals

Billing Notifications

✅ Low balance warnings
✅ Payment confirmations
✅ Invoice generation
✅ Payment failures

Team Notifications

✅ Team invitations
✅ Member added/removed
✅ Role changes
✅ Team updates

Marketing Emails

⬜ Product updates
⬜ Feature announcements
⬜ Tips and tutorials
⬜ Promotional offers

Frequency

Instant (as they happen)
Daily digest
Weekly summary
Disabled

Critical notifications (service failures, billing issues) cannot be disabled for account security.

In-Dashboard Notifications

Notification Bell

Shows unread notification count
Click to view all notifications
Mark as read individually or all at once

Notification Types

Service status changes
Deployment completions
Team activity
Billing updates
System announcements

Privacy Settings

Data & Privacy

Account Data

View what data is stored
Request data export
Understand data usage

Data Export

Request Export

Click Export My Data button.

Wait for Processing

Export is prepared (may take a few minutes to hours).

Download Archive

Receive email when ready. Download ZIP file with all your data.

What’s Included

Account information
Service configurations
Activity logs
Billing history
Team memberships

Account Deletion

Delete Your Account

Warning: Account deletion is permanent and cannot be undone. All your data will be lost.

Navigate to Danger Zone

Find the Delete Account section at bottom of settings.

Review Consequences

What Gets Deleted

Your account and profile
All services you own
All data and configurations
Team memberships (if not owner)
Billing history

What Happens to Teams

If you’re the only owner: Team is deleted
If there are other owners: You’re removed
Your created resources remain with team

Enter Confirmation

Type your email address to confirm.

Confirm Deletion

Click Delete My Account button.

Final Verification

Check email for final confirmation link. Click link to complete deletion.

Timeline

Immediate: Account access revoked
24 hours: Services stopped
7 days: Data permanently deleted
30 days: Backups purged

API Access

API Keys

Generate API Keys for Programmatic Access

Go to API Settings

Find API Keys or Developer section.

Create New Key

Click Generate API Key button.

Name Your Key

Give it a descriptive name:

Purpose (e.g., “CI/CD Pipeline”)
Application (e.g., “Terraform”)
Environment (e.g., “Production”)

Set Permissions

Read-Only

View resources
Get service status
List configurations

Read-Write

Create services
Update configurations
Delete resources

Admin

Full account access
Manage team members
Access billing

Copy Key

Important

Key shown only once
Copy and store securely
Cannot be retrieved later
Generate new key if lost

Use Key

Include in API requests:


curl -H "Authorization: Bearer YOUR_API_KEY" \
  https://api.scalenodes.com/v1/services

Managing Keys

View all active keys
See last used timestamp
Revoke keys anytime
Rotate keys regularly

Preferences

Dashboard Preferences

Theme

☀️ Light mode
🌙 Dark mode
🔄 Auto (system preference)

Language

English (default)
Other languages (if available)

Timezone

Used for displaying times
Affects scheduling
Default: Browser timezone

Date Format

MM/DD/YYYY (US)
DD/MM/YYYY (International)
YYYY-MM-DD (ISO)

Number Format

Decimal separator (. or ,)
Thousands separator
Currency display

Default Settings

Default Region

Where new services deploy
Can be changed per service
Affects latency

Default Plan

Pre-selected plan tier
For quick deployments
Can be changed anytime

Connected Accounts

GitHub Integration

Connect GitHub Account

Required for deploying from repositories
Authorize ScaleNodes app
Select which repos to access

Manage Connection

View connected account
Update repository access
Disconnect account
Reconnect with different account

Other Integrations

Slack (if available)

Receive notifications in Slack
Deploy from Slack commands
Team collaboration

Discord (if available)

Bot notifications
Server integration
Community features

Best Practices

Security

✅ Enable 2FA immediately
✅ Use strong, unique password
✅ Review active sessions regularly
✅ Revoke unused API keys
✅ Don’t share account credentials

Profile

✅ Keep email address current
✅ Use professional display name
✅ Add profile picture for recognition
✅ Update contact information
✅ Verify email changes promptly

Privacy

✅ Review privacy settings
✅ Understand data collection
✅ Export data periodically
✅ Audit connected accounts
✅ Remove unused integrations

API Keys

✅ Use descriptive names
✅ Set minimum required permissions
✅ Rotate keys quarterly
✅ Store keys securely (password manager)
✅ Revoke keys when no longer needed

Troubleshooting

Cannot Change Email

Symptoms: Email update fails or verification not received

Solutions:

Check new email is valid
Look in spam folder for verification
Ensure email isn’t already in use
Try different email address
Contact support

2FA Not Working

Symptoms: Cannot log in with 2FA code

Solutions:

Ensure time is synced on device
Try backup code instead
Check if SMS was received
Regenerate codes if needed
Contact support with backup code

Lost 2FA Device

Symptoms: Cannot access authenticator app

Solutions:

Use backup codes
Use SMS if configured
Contact support with account verification
Provide account ID and email
May require identity verification

API Key Not Working

Symptoms: API requests fail with authentication error

Solutions:

Verify key is copied correctly
Check key hasn’t been revoked
Ensure proper authorization header
Verify key has required permissions
Generate new key if needed

Next Steps

Teams - Manage team settings
Billing - Update payment information
Security Best Practices - Secure your account
Support - Get help with account issues

Need help with account settings or security? Contact our support team with your account ID.